We realize that manufacturer defects can happen and for that we apoligize.
We offer a ONE YEAR warranty against manufacturer defects.
If you feel your mat has a manufacturer defect, we will pay to have it returned to us and we will have a new one sent to you.
Please remember it needs to fall within 1 year from your purchase date.
SORRY, we only offer replacement , not a cash refund.
Please contact us if your mat needs to be replaced.